If you have broken, missing or incorrectly delivered items, please contact firstname.lastname@example.org for a return request attached with a proof of purchase. The request must be sent and returns must be postmarked within
thirty (30) days of the purchase date. The original product packaging(hot seal) of the returned items must be unopened for hygienic reasons. Please place the returned items securely in the parcel you received and include the proof of purchase. Once we have received the returned items, we will inspect the items and approve the refund request, if the items meet our return requirements.
To return an item,
please mail your return to the following address:
Lower Hutt 5012,
After receiving your return and inspecting the condition of your items, we will process your return. You will be refunded in the same way that you paid the goods with (e.g., PayPal, credit card, etc.). Please allow at least
seven (7) days from the receipt of your items to process your return. Refunds may take 1-2 billing cycles to appear on your bank statement, please allow 10 business days.
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: